Account Payments & Customer Care


If you wish to make enquiries or payments on your account please contact one of the following numbers.


Tel Number


0113 487 8210

North England

0113 487 8210

West England & Wales

0113 4878213

East England

0113 4878211

South East England

0113 4878212

South West England

0113 4878215

Trade counter

Customer care

While our stores may be closed, our Customer Care team are on hand, Monday to Friday from 9.30am until 5pm and on Saturday from 9.30am until 12.30pm, to answer any queries you might have, simply choose from one of the following contact numbers below:


Monday to Friday, from 8.30am until 5pm:
Scotland & North East: 01325 744060
Midlands & Wales: 01325 744043
South West: 01325 744015
South East: 01325 744067

Saturday, from 9.30am until 12.30pm:
01325 744067

Bank Holiday Monday 10am until 5pm:
01325 74403

Or you can email us anytime at: and we'll get back to you within 48 working hours.



For further information and photography ONLY, please contact the Magnet Press Office team at Brazen PR.

Telephone Number: 0161 923 4994