Account Payments & Customer Care

While our stores may be closed, our Customer Care team are on hand, Monday to Friday from 9.30am until 5pm and on Saturday from 9.30am until 12.30pm, to answer any queries you might have, simply choose from one of the following contact numbers below:

Monday to Friday, from 8.30am until 5pm:
Scotland & North East: 01325 744060
Midlands & Wales: 01325 744043
South West: 01325 744015
South East: 01325 744067

Saturday, from 9.30am until 12.30pm:
01325 744067

Bank Holiday Monday 10am until 5pm:
01325 74403

Or you can email us anytime at: ccenquiries@magnet.co.uk and we'll get back to you within 48 working hours.