Contact us

Your local trade counter will be able to assist with product queries, purchases and account registrations. Or, you can login to your online account on the website to view your account information. If you need to speak to customer care regarding your please, please contact them on 01325 744093.

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Contact your local store

Visit our store locator to find contact details for your local trade counter.


speak to Customer care

Monday to Friday: 9.30am- 5pm
Saturday: 9.30am -12.30pm
01325 744093

Or you can email us anytime at
and we'll get back to you within 48 hours.


Media Enquiries
For further information and photography ONLY, please contact the Magnet Press Office team at Brazen PR.

Telephone Number: 0161 923 4994

Removing your records from our database
To have your details removed, please send an email to the following address so that we can fulfil your request accordingly.

Account payments
To make an enquiry or make a payment on your account please contact your regional number:

Scotland: 0113 4878210 North England: 0113 4878210 West England & Wales: 0113 4878213 East England: 0113 4878211 South East England: 0113 4878212 South West England: 0113 4878215